Utilities

Water & Sanitation

For general information and for rates, please contact the City of McKinney at ub.mckinneytexas.org or call 972.547.7550

Physical Address                                                   Mailing Address                                  Office Hours                                
McKinney City Hall                                                   City of McKinney                                   8:00 a.m. to 5:00 p.m.
222 N. Tennessee                                                    PO Box 8000                                         Monday - Friday (except holidays)
McKinney, TX 75069                                                McKinney, TX 75070-8000

Electricity

Provider depends on location

Oncor – 888 313-6862

·         Substations in McKinney: 2

·         Dual Feed Available: Yes

·         Distribution Voltage (KV Rating): 25 KV

·         Transmission Voltage (KV Rating): 69KV 138KV 345KV

·         Service Voltage: 120/208 120/240 277/480

·         Total Capacity: 22,449,000 KW

·         Reserve at System Peak: 26.9%

·         Reliability: .999888 (customer hours of available service divided by customer hours demanded)

CoServ - 800 274-4014 CoServ (formerly Denton County Electric) is a member-owned, full service, electric distribution utility providing reliable residential, commercial and industrial service throughout the western portion of McKinney. CoServ purchases its power from Brazos Electric Power Cooperative.

·         Distribution Voltage (KV Rating): 25KV

·         Transmission Voltage (KV Rating): 138 KV

·         Service Voltage: 120/208 120/240 277/480

·         Total Capacity: 2,078,000 KW

·         Reserve at System Peak: 15.2%

·         Dual Feed Available: YES

·         Reliability: .99997

 Other providers

First Choice Power, Inc. - 1-866-469-2464
GEXA Energy - 1-866-961-9399
Green Mountain - 1-866-473-3689
Reliant Energy - 1-866-735-4268
Stream Energy - 1-866-447-8732
TXU Energy Inc. - 1-866-225-5898
For more information about electricity deregulation, please call the Public Utility Commission at  1-866-PWR-4-TEX.

Natural Gas

Provider depends on location

Atmos Energy - 888 286-6700    Atmos Energy is the largest natural-gas-only distributor in the United States. Their regulated distribution operations deliver natural gas to 3.2 million residential, commercial, industrial, agricultural and public-authority customers. Their distribution services are provided to more than 1,600 communities in 12 states.

Other providers

CoServ - 800-274-4014

Telephone Service

(Provider depends on location)

 AT&T- 1-800-CALL-ATT    

                   ·         Switching Equipment: Central Office 5ESS

·         Interexchange Carriers & Resellers: 197 Serving McKinney (99 offer Feature Group D)(98 offer Feature Group B)

·         Fiber Optics: YES (trunking used between McKinney & Dallas)

·         Other Services:

·         A number of SLC-96 and SLC Series 5 are utilized in the local network, some officio are served by fiber optic cable

·         T-1 circuits capable of interactive video service are available.

·         ISDN available.

·         Central Office is digital

  Other providers

Grande Communications - 1-877-238-6891
Sage Telecom - 1-888-449-4940